Reading Time: 3 minutes Another random day in the hostel… Starting the afternoon shift with 2 hours of non-stop check-ins became just a norm. Just when I thought that I will have 30 seconds to run to the toilet, another wave of guests is coming, this time to ask either for the weather prediction for the next month (ok […]
Reading Time: 3 minutes I know…this is not the first time I talk about the hostel conferences. In general it’s more common for managers or hostel owners to be part of this sort of events. But I think I have never really told you why I participate in it. Why it is worth to go as a hostel receptionist.
Reading Time: 5 minutes HAPPY STAFF = HAPPY GUESTS Following the last week post about the staff formation, lets continue with its motivation. Why it is important to motivate your staff? Employee motivation is a critical aspect of each workplace. As far as I’m concerned it should be a regular routine.
Reading Time: 2 minutes Last April I had the opportunity to speak on Hostelskills in Cracow And somehow I have lost a track of time and totally forgot that it would be a good idea to share my presentation also in here.
Reading Time: 5 minutes The last HostelSkills Conference took place in Krakow, Poland in April, 18-19. It’s been almost a month since I came back, so it is a time for the sum up and my reflections.
Reading Time: 3 minutes The Property Management Systems (PMS) are basic essentials of each accommodation. The time of paper books and excel documents has passed long time ago. There is a big pool of solutions that are offered nowadays for the hostels. And it is good to know them and have those that suites your needs best.