Reading Time: 3 minutes One way of getting inspired is by looking up to your competitors and another type of accommodations. What do they do better?
Reading Time: 5 minutes Every year numerous events focused on the travel and hospitality industry are happening. If you are a hostel owner or manager you might be interested in finding out that there are conferences designed for the smaller budget accommodations, hostels and bed & breakfasts. They focus on the solutions, problems and news, concerning this part of […]
Reading Time: 3 minutes Another random day in the hostel… Starting the afternoon shift with 2 hours of non-stop check-ins became just a norm. Just when I thought that I will have 30 seconds to run to the toilet, another wave of guests is coming, this time to ask either for the weather prediction for the next month (ok […]
Reading Time: 5 minutes HAPPY STAFF = HAPPY GUESTS Following the last week post about the staff formation, lets continue with its motivation. Why it is important to motivate your staff? Employee motivation is a critical aspect of each workplace. As far as I’m concerned it should be a regular routine.
Reading Time: 2 minutes Last April I had the opportunity to speak on Hostelskills in Cracow And somehow I have lost a track of time and totally forgot that it would be a good idea to share my presentation also in here.
Reading Time: 5 minutes Anyone who’s ever worked in a hostel has met a guest that during checkout says something like, “Wow, I’ve never stayed at a hostel. I thought they’d be dirty or scary like the horror movie. We had such a good time, I’m definitely going to stay at a hostel again.” This is music to my […]