Do you think you know what to expect when you step through the hostel door?

Well, I’ve come up with 21 things no one tells you about working in hostels.

  1. You will be expected to do it all…
  1. but your contract or pay will never compensate that…
  1. After a time, you’ll be hearing the exact phrases from guests over and over again.
  1. You might even start to talk like them (“Que pasa che”, “tengo una pregunta”) 
  1. You will work hard…
  1. …but also you will have much more fun
  1. You will fall in love over and over again…
  1. …and have a heartbreak…
  1. …or find the love of your life
  1. You might drink a delicious cocktail or beer during your afternoon shift.
  1. Or you might get a coffee with electricity to kick off the night shift.
  1. You will go out with lots of people and probably will remember only 1 or 2 names.
  1. You might need to call for the police to kick out a guest (it didn’t happen many times, but it did)
  1. You may fill in your wardrobe with some cool clothes thanks to the guests who left them behind (and never asked to have them back)
  1. You probably will be talking in French to an English-speaking person, just because you have just checked in a guest from France.
  1. You might confuse guests by talking about chicken while you meant a kitchen.
  1. Sometimes you will tell a guest to come back later to get the solution, so the next shift can take care of it instead of you.
  1. You might press the wrong button in the PMS and f*** up the whole hostel with one click (I’m serious)
  1. During the night shift, you probably will tell everyone to come to the reception in the morning, so you don’t have to solve the problems 😅

20. The reception occasionally will convert into a karaoke spot or a dancefloor.

  1. You will complain “oh how tired” you are during the whole shift, only to stay for a drink (or more) for una noche loca.

I might have done them all…or not. You will never know!

Ready to start working in hostels now? Have I missed something? Let me know in the comments.

by Ewa G.

Posted by Ewa Gabara

Posted by Ewa Gabara

Founder of Don’t Mess With The Receptionist. I geek out on hostels and I’m a long-time receptionist turned into a copywriter. I help the hospitality and travel brands conquer the world with words.

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