by Ewa Gabara | Apr 10, 2021 | Hostelling
It was summer in 1933 in Bragg Creek, Canada when two sisters: Mary and Catherine Barclay headed towards the Canadian Rockies with the old car and a rented tent. They had a simple idea in their heads: setting up a cheap place to sleep for the travelers, surrounded by...
by Ewa Gabara | Jan 23, 2021 | Hostelling
This The Receptionist Diary edition will be a bit different than the others. Usually, it’s a space for the stories taken straight from the hostel life. Sometimes funny, sometimes annoying. But usually sarcastic. Sarcasm and humor help us survive long shifts. If...
by Ewa Gabara | Jun 13, 2020 | Hostelling
Another exciting hostel shift The hours in the reception goes by with the random stuff like emails, reservations. And occasional check-ins. It’s a low season so the shifts usually go by slowly with some interruptions from guests. Oh, wait…have I just said...
by Ewa Gabara | Jan 14, 2020 | Hostelling
Working in hostels can be as much fun as tiring. After all, customer service is quite demanding. Most of the people who work in the hospitality industry are travellers themselves. I’m convinced that each receptionist can share some interesting story from their...
by Ewa Gabara | Jun 4, 2019 | Hostelling
Another random day in the hostel… Starting the afternoon shift with 2 hours of non-stop check-ins became just a norm. Just when I thought that I will have 30 seconds to run to the toilet, another wave of guests is coming, this time to ask either for the weather...
by Ewa Gabara | Feb 14, 2019 | Hostelling
I know…this is not the first time I talk about the hostel conferences. In general, it’s more common for managers or hostel owners to be part of this sort of events. But I think I have never really told you why I participate in it, why it is worth to go as a...
