What you need to know about the online check-in for hostels

Photo by Helena Lopes

Reading Time: 5 minutes The hospitality industry is doomed. Hostels are doomed. Wait Is it? Are they? As the recent Cloudbed’s Global Sentiment Survey showed, hostel owners are pessimistic about the outlook on their reservations through the upcoming months of 2020. The social distancing restrictions in the post-COVID19 reality are touching heavily the hostel industry. After all, we are […]

The Receptionist Diary: So you want to cancel for free?

The Receptionist Diary Featured Image

Reading Time: 3 minutes Another exciting hostel shift The hours in the reception goes by with the random stuff like emails, reservations. And occasional check-ins. It’s a low season so the shifts usually go by slowly with some interruptions from guests. Oh, wait…have I just said interruptions? Guests NEVER interrupt my hostel shift. EVER. I start to do my […]

Fancy Some Reading? Books for the Hospitality Industry Geeks + Podcasts

Reading Time: 4 minutes It’s been 3rd or maybe 4th week of the complete lockdown (at least in Spain, where I live). And as a hostel worker, I have found (like many others) with extra free time. At home. The beginning was a bit overwhelming. With all the non- stop news and talks about the virus, my beloved hostels’ […]

Managing Your Online Reputation Has Never Been Easier

Reading Time: 3 minutes Make better business decisions. By using proper tools, you can manage your online reputation and analyze the reviews. So you can identify your hostel’s strong points from the customer point of view. And to find out where is the room for the improvement. Until now, you could learn about Channel Managers and Property Management Systems. […]

8 Hostels Perfect for the Romantic Getaway

Reading Time: 3 minutes HOSTELLING AS A COUPLE? Valentine’s Day is already here! Whether you celebrate it or not (no judgments), I use this occasion to show you: HOSTELS PERFECT FOR A ROMANTIC GETAWAY. And if you celebrate love more than once a year (hands in the air!), this post will serve you even better. “What? Wait…you want me […]