Reading Time: 5 minutes Every year numerous events focused on the travel and hospitality industry are happening. If you are a hostel owner or manager you might be interested in finding out that there are conferences designed for hostels. They focus on the solutions, problems and news, concerning this part of the hospitality industry in particular. After various hostel […]
Reading Time: 3 minutes Another random day in the hostel… Starting the afternoon shift with 2 hours of non-stop check-ins became just a norm. Just when I thought that I will have 30 seconds to run to the toilet, another wave of guests is coming, this time to ask either for the weather prediction for the next month (ok […]
Reading Time: 2 minutes I know…this is not the first time I talk about the hostel conferences. In general, it’s more common for managers or hostel owners to be part of this sort of events. But I think I have never really told you why I participate in it, why it is worth to go as a hostel receptionist.
Reading Time: 5 minutes HAPPY STAFF = HAPPY GUESTS Following the last week post about staff formation, let’s continue with its motivation. Why it is important to motivate your staff? Employee motivation is a critical aspect of each workplace. As far as I’m concerned it should be a regular routine.
Reading Time: 2 minutes Last April I had the opportunity to speak on Hostelskills in Cracow And somehow I have lost a track of time and totally forgot that it would be a good idea to share my presentation also in here.
Reading Time: 5 minutes The last HostelSkills Conference took place in Krakow, Poland on April, 18-19. It’s been almost a month since I came back, so it is a time for the sum up and my reflections.