This post was inspired by the constant questions of why I work in the hostel and if I don’t want to try something else.

Moreover, my current workplace helped me realize what I’m looking for in the hostel and what I expect to find in this environment.

Recently I have read that it’s better to have the potential for doing something rather than be talented. Because that means you can be good in many more things in your life and not only focus on one. And imagine that it becomes your passion and you are so good at it that you find a way to connect it with your work in order to live from it.

How cool is that?

I tried dancing but it wasn’t meant to be. I’ve found myself in the hostel industry and I realized that working in it gives me much more than money.

To be honest hostel job is more than standing in front of the computer behind the reception desk, checking in and out people. Reception is the beating heart of the hostel.

About the qualities that characterize a good hostel receptionist, you can read in this post.

Let me explain you why for me hostel job means not working ‘only’ at the reception desk:

1. The work environment is less formal than in the hotel

Contact with your coworkers, bosses and guests is indirect. You are part of the team and you are creating unique atmosphere of the hostel. 

Together with the guests you are going out, eating dinners and making friends. As a staff you are for the guests and WITH the guests.

2. Hostels are a fast developing industry…

and it makes me proud to be part of it. I enjoy watching how this part of hospitality is changing and that I can participate in the process as well.

People finally stop imagine horror movie „Hostel” when they are looking for the cheap accommodation. They realize that reality is completely different.

Nowadays travelling on the budget doesn’t necessarily go with sacrificing comfort.

Behind the word ‘hostel’ you can find designer places with unique atmosphere. Some of them are better than hotels. You can check by yourself: as an example see my current working place Casa Gracia or one of the hostel from the leading hostel chain: Generator.


Modern interior of The River Hostel in Valencia

3. Hostels bring important values in to the life of the total strangers.

Have you ever heard that ‘sharing means caring’? There is no better example than the one that you can find in the hostels.

Life has taught me that RESPECT, CARING and LOVE must be shared, for it’s only THROUGH SHARING THAT friendships are born.

Donna A. Favors

So if you sleep in the hostel share your dinner, wine, beer and you will see that this is when the new friendship can start.

Smile can change everything, work even the toughest one can become great fun and all problems have solutions.

What is more hostels try to work with its local community in order to offer to its guests local experience and to support creativity

4. Hostel means life

There is no place for being bored. Always something is happening. It is a place buzzing with travels, good vibes and music.

5. You find yourself between new family

Hostel job is not only a way to earn some money. What you gain is much more and it is not something you can buy.

Apart from the experience you are able to become a part of the new family. Your co-workers are becoming your friends and big part of your life.

You meet like-minded people who bring to your life new qualities.

Finally you realize that you treat the hostel as your home. And it’s good because this is how you start to care to make also guests feel like at home.


Hanging out with the hostel family

6. And at last…

because it makes me happy. I love it. And I’m good at it.

Any other work didn’t give me as much satisfaction as a hostel work. Of course I don’t see everything in bright colours. I also have my ups and downs.

Sometimes I’m so tired from everyday hostel life that I start to think maybe it’s a sign to try something else. But after hard days, are coming those ones that give you positive kick in your ass.

So you go back to your daily routine and think ‘no…I would miss it too much: all those crazy people, strange situations, millions of unnecessary questions that give me a headache’.

In the hostel you have both: easy and fun moments but also those one that need your 100% attention, creativity and fast thinking.

I learn a lot in each new place. And I can assure you it is never the same. So if you ask me if I would like to try something else I would say ‘no’.

At least not for now.


Posted by Ewa Gabara

Posted by Ewa Gabara

Founder of Don’t Mess With The Receptionist. I geek out on hostels and I’m a long-time receptionist turned into a copywriter. I help the hospitality and travel brands conquer the world with words.

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