The Words Space
Life is too short for the boring content.
3 key takeaways for hoteliers from Airbnb’s new tv ads campaign
Once upon a time, two guys needed to pay rent. So they rented air mattresses in their flat to the total strangers who participated in the huge design conference. If you’re unfamiliar with the Airbnb story, the same two guys funded this company by selling the...
4 negative words and phrases to avoid in guest communication
Once upon a time, my past reception manager told me: speak to guests with mucho love, even when you write them an email. Indeed, if there’s one thing I’ve learned from the years of living abroad, it is that words matter. And using unintentionally one which can have a...
5 steps to activate your Travel Mindset
Guest blog post written by Veerle Beelen – certified Travel & Life Abroad Coach who guides people in their process of moving abroad and settling into a new country through her company Unpackbyveer. Feeling bored from spending too much time at home? Are you...
25 cents, old car and a tent: how two sisters created the first youth hostel in Canada
It was summer in 1933 in Bragg Creek, Canada when two sisters: Mary and Catherine Barclay headed towards the Canadian Rockies with the old car and a rented tent. They had a simple idea in their heads: setting up a cheap place to sleep for the travelers, surrounded by...
Make a 3-month worth blog content calendar for your hostel or hotel in 8 steps
4 years. That’s how long it took me to finally get the hang of blogging. One thing is doing it for others, and another writing for your own business. There’re no deadlines, no expectations, and definitely not much motivation (apart from burning passion, of course)....
How PortoBay Hotels & Resorts got 22,000 of “yes” with a single email campaign
Personalization was always a THING of hospitality. I always thought it was an obvious must-do treating each person as a person and not another number in the check-in line. But the more you travel, the more you see some are doing it better while the others…...
